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Stay ahead of the competition with
Not just another generic CRM. LeadBuz has been developed specifically for Travel Agents & DMCs. Quickly go live and create unlimited number of packages, create seasonal rates of vendors. Onboard & manage your team with different roles like sales, operations, finance, HR or use the admin role to access all features through a single login. Whether you are a small business or a large enterprise, our system is competent to offer the functionality & ease of transition to help you scale up.
Highlights
Everything you need, all in one place
Access anytime, Anywhere
Access the system, monitor your team, attend new customer – Anytime & anywhere using our cloud based application
Capture & distribute leads in realtime
Stay ahead of competition
Our system integrates easily on your existing website to capture leads & distributes them in real time to available agents. Be the first to make contact with any potential customer
One Click Follow up
Always in touch
Easily send follow up messages using SMS/Whatsapp/Email to all potential customers at the click of a button. The system never lets any lead get lost in pages
Quotations & Itineraries
Multiple options & Variations
Create as manay options & variations for each lead while tracking each one sent so far. The system never tires out of creating options for your customers
Vendor Confirmations
Confirm & reconfirm, with just a click
Our system makes vendor confirmations smooth & hassle free. You vendors can confirm the booking status with a single click & it will update on your dashboard automatically. Whats more, you can easily view & manage all pending confirmations & rejections withou tleaving the screen
Payouts & Receivables
Track payments & make Payouts
Easily track payments from your customers & send reminders on due dates without picking up your phone. Whats even better is that the system creates intelligent vendor payment schedules based on your requirement & enables you to make hundreds of payments at just a click
Smart Dashboards
Multiple Dashboards for different user roles
We offer specialised dashboards for different user roles to enable highest efficiency & productivity. And these dashboards enable a smooth work flow for a smoother operation
Scalabale to size
Add users as you grow
Whether you have a small family run business or an enterprise level workforce, our product suite is scalable & convenient at each level to give you the edge to increase productivity & manage sales efficiently
Features
Overview
Dashboard
Sales Management
Operations
Other Features
Overview
Lead Distribution
Easy to create lead distribution matrix, automatically distributes new leads amongst available agents automatically
Create, Assign & Re-assign Leads in seconds
Set an upper limit so that no agent gets excessive leads
Create, Assign & Re-assign Leads in seconds
Set an upper limit so that no agent gets excessive leads
Sales Pipeline​
Create Lead score, track & update lead status, create notes & reminders for follow up
Leads get auto priority based on agent & customer interaction
You can even send emails, SMS, Whatsapp directly from the dashboard without leaving the screen
Leads get auto priority based on agent & customer interaction
You can even send emails, SMS, Whatsapp directly from the dashboard without leaving the screen
Build Quotations
Agents can build quotations without any handholding from day 1 without any errors
Vendor prices are never visible to sales agents
Seasonal price fluctuations for each vendor & your margin setup is already included
Vendor prices are never visible to sales agents
Seasonal price fluctuations for each vendor & your margin setup is already included
Create Itineraries
Creating time consuming itineraries over and over again will now take only a few seconds
Create multiple itineraries for same lead
Create multiple itinerary options for you customer as & when the requirement changes
Create multiple itineraries for same lead
Create multiple itinerary options for you customer as & when the requirement changes
Communicate​
Communicate with the customer through auto emails, SMS, whatsapp or manually send updates to your customers
Integrated Email, SMS & Whatsapp
You are always in control of how your team is performing & communicating with the customer
Integrated Email, SMS & Whatsapp
You are always in control of how your team is performing & communicating with the customer
Confirmations
Send confirmations through email, SMS or Whatsapp to lead & vendors right from the dashboard
No more missed vendor confirmations​
Confirmation acknowledgements from the vendors are tracked automatically & unconfirmed reservations get highlighted for follow up
No more missed vendor confirmations​
Confirmation acknowledgements from the vendors are tracked automatically & unconfirmed reservations get highlighted for follow up
Reservations
Track & manage reservations with different vendors in multiple cities on different dates
Manage reservations easily
Check pending confirmations from various vendors & manage reservations without opening your email
Manage reservations easily
Check pending confirmations from various vendors & manage reservations without opening your email
Reconciliations
Reconcile hotel, taxi, flight , rail or bus booking from a single widget
Only one click to reconfirm all reservations
Re-confirm with all vendors directly without having to even make a single call
Only one click to reconfirm all reservations
Re-confirm with all vendors directly without having to even make a single call
Track Receivables
Create payment schedule for each customer & then track the same from the dashboard
Free payment gateway integration
Send auto & manual reminders for due dates & update payments received and balance payables
Free payment gateway integration
Send auto & manual reminders for due dates & update payments received and balance payables
Payments & Refunds
Pay advance or pay at check out. You set up the schedule and our system will create payouts accordingly each time, every time
API Banking Integrated
Our system allows you to make payments to hundreds of vendors at just 1 click & sends notification to the beneficiaries
API Banking Integrated
Our system allows you to make payments to hundreds of vendors at just 1 click & sends notification to the beneficiaries
Dashboard
Graphical Reports
View variety of graphical reports for any date or duration
Detailed reports to assess business health
Analyse performance of various agents, lead sources and daily flow of business
Detailed reports to assess business health
Analyse performance of various agents, lead sources and daily flow of business
User Roles
Separate dashboards with unique functionality for sales agents, managers, ops & finance.
Admin dashboard gets 360° view of the business
Easily turn on & off dashboard widgets based on preference
Admin dashboard gets 360° view of the business
Easily turn on & off dashboard widgets based on preference
Widget Filters
Intelligent widget filters that present data & filter leads
Widget filters help in acting on targeted leads
These widgets show the number of pending actionables for immediate action
Widget filters help in acting on targeted leads
These widgets show the number of pending actionables for immediate action
Sales Management
Lead Score
Each lead has a score that changes based on customer response & value
Easy to identify high value & most active customers
Sales priority can be channeled towards high scoring leads
Easy to identify high value & most active customers
Sales priority can be channeled towards high scoring leads
Activity Tracker
Every activity for each lead is captured & cannot be edited
This allows detailed audit of sales agent activity
Supervisors can easily assess agent activity on an lead at any time
This allows detailed audit of sales agent activity
Supervisors can easily assess agent activity on an lead at any time
Build Quotations
Customised quotations can be built in just a few clicks
Never again disclose confidential vendor contracts to agents
Agents see only a marked up pricing set by you
Never again disclose confidential vendor contracts to agents
Agents see only a marked up pricing set by you
Itineraries
Create highly informative engaging & detiled itineraries with a few clicks
Common itineraries can be created as templates
Edit template itineraries or create from scratch, all it takes is just a few clicks
Common itineraries can be created as templates
Edit template itineraries or create from scratch, all it takes is just a few clicks
Notes & Reminders
Create notes & reminders based on interaction with the customer
Reminders will create a notification on your system based on time and date selected
Reminders will create a notification on your system based on time and date selected
Communicate
Commincate from the lead page through email, SMS or whatsapp
No more distractions
Each lead dashboard shows the email chain only with the lead you are working on
No more distractions
Each lead dashboard shows the email chain only with the lead you are working on
Operations
Vendor Confirmations
Send confirmation emails, SMS, Whatsapp to vendors
Vendors can confirm booking with just 2 clicks
Booking status is automatically managed by the system leading to cost saving of upto 75% on operations
Vendors can confirm booking with just 2 clicks
Booking status is automatically managed by the system leading to cost saving of upto 75% on operations
Vendor Payments
Create vendor payment schedule once & let the system do the rest
Each confirmed booking creates a payment schedule automatically
Once payments get due, you can chose to load funds into your virtual account & make quick transfer to a few or a hundred vendors at just a click through IMPS, NEFT, RTGS or UPI to their bank account
Each confirmed booking creates a payment schedule automatically
Once payments get due, you can chose to load funds into your virtual account & make quick transfer to a few or a hundred vendors at just a click through IMPS, NEFT, RTGS or UPI to their bank account
Customer Payments
Create a payment schedule for your customers and our system will follow up
Never miss a single payment again
Our system will keep reminding your customer and your team to follow up on the outstanding payments & mark all completed payments
Never miss a single payment again
Our system will keep reminding your customer and your team to follow up on the outstanding payments & mark all completed payments
Cancellations
Handle all cancellations with intelligent multi-flow system
Each cancellation needs creation and approval based on workflow
Approved cancellations initiate auto cancellation notifications to all vendors
Each cancellation needs creation and approval based on workflow
Approved cancellations initiate auto cancellation notifications to all vendors
Refunds
Handles refunds like a boss
Cancellation flow presents payments received vs made
The multi-flow system allows error free cancellation refund handling, reducing the possibility of and errors & the refunds can be processed instantly with just a click after due approval
Cancellation flow presents payments received vs made
The multi-flow system allows error free cancellation refund handling, reducing the possibility of and errors & the refunds can be processed instantly with just a click after due approval
Modifications
Handilng modification after confirmations is just a breeze
No more manual entries & emails
Just create the modifications & our system will automtically notify the modifications/cancellations/new reservations to each vendor & you can edit the quotation and or the itinerary
No more manual entries & emails
Just create the modifications & our system will automtically notify the modifications/cancellations/new reservations to each vendor & you can edit the quotation and or the itinerary
Other Features
Payment Gateway
Offer your customers the luxury of all payment modes including Credit/Debit cards, Netbanking, UPI, Wallets etc.
Offer EMI facility to your customers with or without credit cards
Smart system automatically assigns payments received to customer account
Offer EMI facility to your customers with or without credit cards
Smart system automatically assigns payments received to customer account
HR Functionality
Create new employees, assign dashboards & manage payaroll
Pay salaries & manage payroll
Create salary breakup, add incentives, make deductions and process payroll to hundreds of employees in no time. Maintain statutory compliances from the dashboard
Pay salaries & manage payroll
Create salary breakup, add incentives, make deductions and process payroll to hundreds of employees in no time. Maintain statutory compliances from the dashboard
Website Development
Our team creates strong & impressive websites that allow you to generate leads directly from your website
Never pay for leads again
Generating leads from your websites will offer more value & higher conversions
Never pay for leads again
Generating leads from your websites will offer more value & higher conversions
Rechurn Leads
Manual prcesses make it difficult to rechurn & retarget old/dead leads
Rechurn & retarget old leads as new
This will bring new focus & lead to added conversions that otherwise are forgotten & lost forever
Rechurn & retarget old leads as new
This will bring new focus & lead to added conversions that otherwise are forgotten & lost forever
Financial Ops
Create Invoices, manage taxes & reconcile receivable & payments
Generate GST compliant Invoices at just a click
Complete financial operations to ensure up to date book keeping & generate GST return logs at a click
Generate GST compliant Invoices at just a click
Complete financial operations to ensure up to date book keeping & generate GST return logs at a click
Voice Integration
We now offer voice integration with click to call functionality
Never disclose customer contacts
Our voice integration saves call recordings for future training & quality purpose. Also available is IVR functionality for professional customer call routing
Never disclose customer contacts
Our voice integration saves call recordings for future training & quality purpose. Also available is IVR functionality for professional customer call routing
Pricing
Starter
Available for teams < 5 members
₹599
₹
99
/user/month -
Includes 1 Admin Dashboard
-
Free payment gateway
-
Complete sales & operations features
-
Dedicated Whatsapp Number available*
-
Auto Emails included**
-
Website Designing available
-
Standard support
Join Now
Covid offer: Get up to 6 months free usage for new subscribers
Growth
Available for any team size
₹999
₹
499
/user/month -
Everything in Pro +
-
Includes 1 Admin, 1 Operations & 1 Manager Dashboard
-
Free payout banking*
-
Advanced reports
-
SMS Integration*
-
Billing & Tax Reports
-
Priority Support
Join Now
COVID OFFER: Get free upgrade to PRO for first 6 months
Enterprise
Available for any team size
₹1599
₹
699
/user/month -
Everything in Growth +
-
Create any combination of dashboards
-
HR & Finance Included
-
Voice integration available*
-
Discount on website designing
-
All premium features
-
Dedicated support
Join Now
Get free credits worth Rs 10,000 + 3 months free usage